Kandrly

Terms of Service

Last updated September 21, 2026.

1. Agreement to these Terms

These Terms of Service (“Terms”) govern your access to and use of this candidate-experience review platform (the “Platform”), operated by Kandrly (“we,” “us,” or “our”). By creating an account or using the Platform, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Platform. These Terms take effect on the date above.

2. Eligibility

You must be at least 18 years old to create an account or submit content. By using the Platform, you represent that you meet this requirement and that you have the legal capacity to agree to these Terms.

3. The Platform

The Platform lets job applicants search companies, read firsthand accounts of hiring and interview experiences, publish their own reviews, and like and comment on published reviews. Reviews use numeric ratings from 1 to 10 across defined categories — the Platform does not use star ratings. Companies may claim their profile and publish responses to reviews. The Platform does not verify the truth of every review, and publication of a review is not an endorsement of its accuracy by us.

4. Accounts

Accounts are created and authenticated using a one-time code sent to your email address (“Continue with email”) — there are no passwords. You are responsible for maintaining access to the email address associated with your account and for all activity under your account. You may have only one account. You may request deletion of your account at any time from your account settings. We will email you at that address about your account and content, as described in our Privacy Policy.

5. Anonymity of Reviews

Candidate reviews and comments are published anonymously to the public under the label “Anonymous Candidate.” We do not publish your email address, account identifier, or IP address alongside your review. This means your review is anonymous to the public — it does not mean the review is unauthenticated internally, and we cannot guarantee anonymity if you voluntarily include identifying details in your own review text, or if a company is able to infer your identity from context (such as the timing or specifics of a described interaction). Do not include personal contact information about yourself in a review.

6. Your Content

You retain ownership of the reviews, comments, and other content you submit (“User Content”). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, distribute, and adapt (for formatting, redaction, or moderation purposes) that content, solely as needed to operate, moderate, and improve the Platform. Published reviews are visible to the public and can be found by search engines. You represent that your User Content reflects your own firsthand hiring experience, that you have the right to submit it, and that it does not violate these Terms.

7. Content and Conduct Rules

You agree not to submit content or use the Platform to:

  • post anything that is not based on your own firsthand hiring experience;
  • make personal attacks, or post insults, threats, harassment, or hate speech directed at any individual;
  • publish another person’s home address, personal phone number, personal email address, family information, or other private personal information (a professional name and title is permitted when directly relevant to a hiring interaction);
  • attempt to identify, expose, or speculate about the identity of another reviewer;
  • post fabricated, incentivized, or coordinated reviews, or duplicate content;
  • post spam, promotional content, or content unrelated to a hiring experience;
  • scrape, systematically extract, or use automated means to access the Platform beyond normal browsing, or attempt to circumvent rate limits or other technical protections;
  • reverse engineer, decompile, or attempt to derive the source code of the Platform;
  • impersonate any person or entity, or misrepresent your affiliation with one;
  • violate any applicable law.

A more detailed description of what we do and do not moderate is intentionally kept general here so it can evolve with our moderation policy without requiring a Terms update for every clarification.

8. Company Accounts and Responses

A company representative may request to claim a company profile; claims are subject to our review and verification and are not automatically granted. Using the company-side tools also requires an active subscription (Section 9). A verified company representative may publish a public response to a review, but may not edit or delete the review itself, reveal or speculate about the reviewer’s identity, demand removal within the response, or use the response to threaten or retaliate against a reviewer. Company responses must comply with the same content rules in Section 7. Negative reviews are not removed merely because a company disagrees with them; a company may privately dispute a review through our moderation process, but a dispute does not by itself establish that a review is false.

9. Company Subscriptions

This section applies to companies that subscribe to the company-side tools.

  • What a subscription covers. A company’s verified representatives need an active subscription to use the company dashboard, publish official responses, file disputes, and show the “Claimed company” label. One subscription covers every verified representative of that company. Claim verification is unchanged: it still requires our approval, and paying does not make a claim verified.
  • Price and billing. The price and billing period are shown at checkout before you pay. There is no free trial. The subscription renews automatically each month until it is cancelled. Payments are processed by Stripe; your card details go directly to Stripe and never pass through our servers. We will give notice before a price change takes effect, and you may cancel before it does.
  • Cancelling. You can cancel at any time from the billing screen in the company dashboard. Cancelling takes effect at the end of the period you have already paid for, and you keep access until then.
  • Refunds. Fees are not refunded for a partial billing period, except where the law requires it or where we charged you in error. If two representatives of the same company both pay, we cancel and refund the second payment automatically.
  • Failed payments. If a payment fails, Stripe may retry it for a period, and access continues while it is retried. If the payment cannot be collected, the subscription ends.
  • When a subscription ends, whether because it was cancelled or a payment could not be collected, the company-side tools stop working, the “Claimed company” label is removed, and every verified claim for that company is revoked automatically. To regain access, a representative must submit a new claim, have it verified, and subscribe again. Responses already published and disputes already filed are not removed because a subscription ended.
  • Payment buys company tools only. A subscription never affects any review, rating, company score, the visibility of any content, a moderation outcome, or the protection of a reviewer’s anonymity, and it does not entitle a company to have a review edited, hidden, or removed. Not subscribing does not make a moderation decision worse for a company either.
  • Taxes. Fees do not include taxes. We do not currently collect sales tax, and you are responsible for any taxes that apply to your purchase. If we become required to collect tax, we will add it at checkout.

10. Moderation

We may review, restrict, redact, hide, or remove content, and may restrict or suspend accounts, that we determine violates these Terms or our moderation policy. We aim to take the least restrictive action that resolves a violation, and we do not remove content solely because it is negative, embarrassing, or disputed by a company. You can report content that you believe breaks these rules using the report option on it.

We use automated tools, including a third-party moderation service, to screen content when it is submitted or edited. A flag from these tools only holds content for review by a person; it is not a finding that you broke a rule. We do not guarantee that moderation will be free of error, and moderation decisions are made using the information reasonably available to us at the time.

11. No Verification of Reviews

Reviews and company responses reflect the opinions and experiences of the individuals who submit them. We do not independently verify the factual accuracy of User Content, and we do not guarantee its accuracy, completeness, or reliability. Numeric scores are calculated mechanically from published, score-eligible reviews and do not reflect our own assessment of a company.

12. Intellectual Property

Excluding User Content, the Platform and its original content, features, design, and functionality are owned by Kandrly and are protected by applicable intellectual property laws. You may not use our name, branding, or trademarks without prior written permission.

13. Disclaimers

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. YOUR USE OF THE PLATFORM AND RELIANCE ON ANY CONTENT ON IT IS AT YOUR OWN RISK. Some places do not allow certain warranties to be disclaimed, so some of this may not apply to you.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KANDRLY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR DATA, ARISING FROM YOUR USE OF THE PLATFORM. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE PLATFORM WILL NOT EXCEED THE GREATER OF (A) US$100 AND (B) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law. Some places, including some states, do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you.

15. Indemnification

You agree to indemnify and hold Kandrly harmless from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from your User Content, your violation of these Terms, or your violation of any law or third-party right.

16. Governing Law and Disputes

These Terms, and any dispute arising out of or relating to them or the Platform, are governed by the laws of the State of New Jersey, without regard to its conflict-of-law rules. Any such dispute will be brought in the state or federal courts located in New Jersey, and you and we consent to the jurisdiction of those courts. This does not limit any rights you have under mandatory consumer-protection laws where you live.

17. Termination

You may stop using the Platform and request account deletion at any time. We may suspend or terminate your access if we determine you have violated these Terms. Published reviews may remain publicly available after your account is deleted unless you withdraw them first, consistent with our Privacy Policy. Company subscriptions end as described in Section 9.

18. General

These Terms and our Privacy Policy are the entire agreement between you and us about the Platform. If any part of these Terms is found to be unenforceable, or does not apply to you where you live, that part is limited or removed to the extent necessary and the rest remains in effect. Our not enforcing a part of these Terms is not a waiver of it.

19. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify users before the changes take effect, and we will update the date at the top of this page. Continued use of the Platform after changes take effect constitutes acceptance of the updated Terms.

20. Contact

Questions about these Terms, or about a subscription, can be sent to support@kandrly.com.